Remote Candidate Experience Coordinator

Sales Match; Newark (NJ); Remoto; USD 51.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote work

Structured onboarding and training

Health coverage

401(k)

Maternity leave

Bonus opportunities

Descrizione del lavoro

Sales Match is seeking a Candidate Experience Associate to manage candidate communications, interview scheduling, and coordination from a home office. You will support the recruiting team across shifts, ensuring timely updates and accurate notes for candidates throughout the process.

Using Workday and Microsoft Outlook, you will handle emails, calendar checks, and invitations with a focus on clear communication and efficient scheduling.

Competenze

• High school diploma or equivalent.
• No experience required; related experience in recruiting support, candidate communication, scheduling, or administrative assistance is preferred.
• Understanding of candidate experience and the basic recruiting journey, including interview invitations, confirmations, rescheduling, and recruiter handoffs.
• Willingness to learn the named applicant-tracking and scheduling systems, including profile updates, calendar checks, and accurate interaction notes.
• Clear, courteous written and verbal communication for answering candidate questions and confirming arrangements with recruiters and interviewers.
• Ability to compare details carefully, recognize missing information, and follow established instructions before sharing updates or changing interview arrangements.
• Reliable computer, high-speed internet, and quiet private workspace suitable for confidential candidate conversations and focused desk-based work.
• Availability for the 40-hour weekly commitment and agreed working days and shift times, including participation in scheduled training and team check-ins.
• Authorization to work in the United States.

Mansioni

• Review incoming candidate emails and recruiting requests at the start of each shift, identifying urgent interview changes and unanswered questions.
• Check candidate profiles, recruiting stages, and recruiter instructions in Workday before responding or arranging next steps.
• Answer candidate inquiries about interview arrangements and the recruiting process using approved information, referring decisions to the assigned recruiter.
• Coordinate interviewer availability through scheduling tools like Microsoft Outlook, checking meeting duration and calendar conflicts.
• Send interview invitations with meeting links, preparation guidance, and contact information.
• Track confirmations and follow up when responses are missing; flag approaching interviews for recruiters.
• Update candidate stages and notes after each exchange with clear ownership.
• Respond to cancellations and rescheduling requests; escalate conflicts to the recruiting team lead.
• Check completed work for accurate invitations, timely responses, and complete notes; use feedback to improve.
• Close each shift by reviewing outstanding requests and handing unresolved items to the team with context.

Conoscenze

Communication skills

Attention to detail

Organization

Time management

Formazione

High school diploma or equivalent

Strumenti

Workday

Microsoft Outlook

Descrizione del lavoro

Sales Match is seeking a Candidate Experience Associate to manage candidate communications, interview scheduling, and coordination from a home office. You will support the recruiting team across shifts, ensuring timely updates and accurate notes for candidates throughout the process.

Using Workday and Microsoft Outlook, you will handle emails, calendar checks, and invitations with a focus on clear communication and efficient scheduling.