Remote Cancellation Intake Specialist

Hrstalentsolutions; Oxnard (CA); Remoto; USD 34.000 - 48.000; Part-time

Descrizione del lavoro

Hrstalentsolutions is seeking a Service Cancellation Intake Assistant for a remote role in the United States. The position pays $29 per hour and can be part-time or full-time.

A private home office or equivalent workspace is suitable, and the employer will confirm hours and equipment. In this role you will acknowledge cancellation requests, review account records, and route decisions to the appropriate specialist.

Competenze

• Experience handling customer inquiries by email preferred.
• Comfort with online records and dates.
• Ability to route requests to specialists and note status.

Mansioni

• Review online cancellation forms and match to service records.
• Capture requested date and stated reason accurately.
• Ask for missing detail using approved language.
• Record status (received, under review, confirmed).
• Route billing disputes to specialists.
• Send a non-final acknowledgement.
• Keep records updated for the next owner.

Conoscenze

Customer service

Office administration

Email management

Attention to detail

Strumenti

Email

Descrizione del lavoro

Hrstalentsolutions is seeking a Service Cancellation Intake Assistant for a remote role in the United States. The position pays $29 per hour and can be part-time or full-time.

A private home office or equivalent workspace is suitable, and the employer will confirm hours and equipment. In this role you will acknowledge cancellation requests, review account records, and route decisions to the appropriate specialist.