Remote Campaign Operations Director for Growth & Impact

City Year; Boston, Northern (MA, KY); Hybrid; USD 80,000 - 108,000; Full time

Job summary

City Year seeks a Director, Campaign Operations to build and oversee the campaign’s operating system, governance structures, and reporting cadence. You will translate campaign goals into coordinated action across the organization and ensure leadership has visibility into progress.

This role requires strong analytics, executive communication, and the ability to drive accountability across national and local teams with timely dashboards, milestones, and risk tracking.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 8–12 years of progressive experience in campaign management, fundraising operations, strategic operations, program management, revenue operations, or organizational effectiveness.
• Experience supporting complex, multi-year fundraising campaigns or large-scale organizational initiatives.

Responsibilities

• Lead the campaign’s operating rhythm, including governance, meeting cadences, decision-making, and follow-through.
• Manage campaign dashboards, milestones, action items, risks, and dependencies to ensure clear ownership and accountability.
• Monitor progress against goals, identify barriers, and escalate risks or resource needs with recommended next steps.
• Translate data into insights and leadership-ready reporting to support planning and decision-making.

Skills

Campaign management

Fundraising operations

Strategic operations

Program management

Revenue operations

Data governance

Forecasting

Executive communication

Cross-functional coordination

CRM systems

Education

Bachelor's degree or equivalent

Tools

Salesforce

Tableau/Power BI

Campaign dashboards

Job description

City Year seeks a Director, Campaign Operations to build and oversee the campaign’s operating system, governance structures, and reporting cadence. You will translate campaign goals into coordinated action across the organization and ensure leadership has visibility into progress.

This role requires strong analytics, executive communication, and the ability to drive accountability across national and local teams with timely dashboards, milestones, and risk tracking.