Remote Customer Experience & Operations Consultant

Sirva; Oakbrook Terrace (IL); Sur place; USD 45 000 - 70 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits package

Flexible work hours

Generous vacation days

Résumé du poste

Sirva is seeking a Customer Experience & Operations Consultant to coordinate customer interactions during their mobility journey. This virtual position involves proactive communication, leveraging technology to enhance the customer experience, and collaborating with internal and external partners.

The ideal candidate has a high school diploma, 1 year in customer experience, and excellent communication skills. The role offers flexibility and a comprehensive benefits package.

Qualifications

• 1 year in a customer experience or business operations role preferred.
• Must be fluent in English; other languages are a plus.

Responsabilités

• Serve as primary point of coordination for customers.
• Manage direct customer interactions and engagement.
• Provide updates to clients on relocation issues.

Connaissances

Organizational skills

Customer service mindset

Problem-solving skills

Attention to detail

Strong communication skills

Formation

High school diploma or equivalent

Description du poste

Sirva is seeking a Customer Experience & Operations Consultant to coordinate customer interactions during their mobility journey. This virtual position involves proactive communication, leveraging technology to enhance the customer experience, and collaborating with internal and external partners.

The ideal candidate has a high school diploma, 1 year in customer experience, and excellent communication skills. The role offers flexibility and a comprehensive benefits package.