Remote Call Center Representative (Bilingual)

Kids Dental Brands; El Paso (TX); Remote; USD 25,480 - 28,480; Full time

Benefits offered by this job

Internet allowance up to $60/month

Health coverage

401(k) retirement plan

Paid time off (PTO)

Paid holidays

Wellness days

Job summary

Kids Dental Brands is seeking a Remote Call Center Representative (Bilingual) in El Paso, TX to join our growing team. This full-time remote role offers competitive pay and a clear path to develop customer service skills while supporting dental offices and families across the states we serve.

You will handle inbound and outbound calls, verify eligibility, register new patients, and follow up on appointments, all while maintaining a friendly, professional tone.

Qualifications

• Applicants must reside in El Paso, TX
• Bilingual English/Spanish
• 1+ year of customer service experience preferred
• Reliable, dependable, and self-motivated
• Coachable and willing to learn
• Comfortable working remotely and using technology

Responsibilities

• Assist pediatric and/or orthodontic dental offices
• Handle inbound and outbound phone calls
• Follow up with patients to confirm appointments, provide pre-visit instructions, and address changes or cancellations
• Verify insurance eligibility
• Register new patients
• Collect and update patient information in the dental office’s database, ensuring accuracy and confidentiality
• Maintain a professional and courteous tone during all interactions with patients

Skills

Bilingual (English/Spanish)

Customer service experience

Remote work readiness

Job description

Career Opportunities with Kids Dental Brands

A great place to work.

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Remote Call Center Representative (Bilingual)

Remote Call Center Representative (Bilingual)

Great Opportunity to Work From Home! Applicants must residein El Paso, TX

$12.25/hour + Monthly Bonus Potential up to $200

The Opportunity

Are you bilingual (English/Spanish), dependable, and looking for a career opportunity where you can make a difference every day? Do you enjoy helping people and providing great customer service?

Kids Dental Brands is looking for a motivated Call Center Representative to join our growing team! This is a full-time remote position for candidates located in El Paso, TX who are ready to build their customer service skills while supporting families and dental offices across the states we serve.

Why Join Us?

• Work from the comfort of your home
• No nights or weekends required at this time
• Monthly bonus opportunities -earn up to an additional $200/month
• Internet allowance up to $60/month for work expenses
• Opportunity to grow your career with a supportive team
• Health coverage, 401(K) retirement plan, PTO, paid holidays, and wellness days to support your health, financial well-being, and work-life balance

Summary of Essential Job Functions:

• Assist our pediatric and/or orthodontic dental offices
• Handle inbound and outbound phone calls
• Follow up with patients to confirm appointments, provide pre-visit instructions, and address any changes or cancellations
• Verify insurance eligibility
• Register new patients
• Collect and update patient information in the dental office’s database, ensuring accuracy and confidentiality
• Maintain a professional and courteous tone during all interactions with patients, fostering a positive and welcoming environment

Qualifications

• Applicants must residein El Paso, TX
• Applicants must be bilingual (English/Spanish)
• 1+ year of customer service experience preferred
• Reliable, dependable, and self-motivated
• Coachable and willing to learn
• Comfortable working remotely and using technology

Great Opportunity to Work From Home! Applicants must residein El Paso, TX

$12.25/hour + Monthly Bonus Potential up to $200