Patient Coordinator (Bilingual, Spanish)

Hero Practice Services; Albuquerque (NM); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Monthly bonus

PTO & holidays

Benefits package

Job summary

Adventure Dental, Vision, & Orthodontics in Albuquerque, NM is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

You will deliver a friendly, high-quality experience to patients and caregivers, manage patient flow, confirm appointments, and keep the lobby clean and organized.

Qualifications

• Attention to detail and ability to handle a diverse workload.
• Strong interpersonal skills and a friendly, outgoing demeanor.
• Bilingual a plus; familiarity with dental software helpful.
• Preferred knowledge of Microsoft Office and eCW.
• Previous dental front office experience is a plus.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete.
• Call patients regarding appointment confirmations, reminders, and cancellations.
• Adhere to scheduling best practices to optimize patient time.
• Review patient and family health needs to ensure all needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Ensure the practice is clean and presentable to patients, including restrooms and lobby areas.
• Support other duties that align with the mission of delivering high-quality pediatric dental services.

Skills

Attention to detail

Interpersonal skills

Bilingual

Microsoft Office

eCW

Dental experience

Tools

Microsoft Word

Microsoft Excel

eCW

Job description

Become a Hero and join us on our mission to help underserved kids!

• Generous pay with monthly bonus opportunities
• PTO and paid holidays
• Career growth within your practice and the region
• Medical, dental, vision insurance, 401K & more

Adventure Dental, Vision, & Orthodontics in Albuquerque, NM, is currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay range: $17-$24/hr (PLUS BONUS POTENTIAL)

Job Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Attention to detail and the ability to handle a diverse workload
• Strong interpersonal skills and a friendly and outgoing demeanor
• Bilingual a plus
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
• Previous dental experience a plus

In addition to the job description, you will be asked to perform other duties that support the business and our mission.