Remote Call Center Pro - Customer Care (Mon-Fri, $17)

Kelly Services; Indianapolis (IN); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Work from home

Kelly perks

Job summary

Kelly Services is seeking Call Center Representatives to work from home for a premier client in Indianapolis. You must live within 1 hour of Indianapolis and have at least 1 year of call center experience. The role runs weekdays 8:00 a.m.

to 5:00 p.m. with a pay rate of $17/hr, and access to Kelly perks. As a first point of contact, you will answer inbound calls, enter client information, retrieve data, and build professional relationships while understanding caller needs.

Qualifications

• At least 1 year of call center experience.
• Must live within 1 hour of Indianapolis.
• Strong communication and interpersonal skills.
• High school diploma or equivalent.

Responsibilities

• Answering inbound calls.
• Acting as first point-of-contact for caller.
• Entering client/patient information into website.
• Retrieving information relating to client/patient.
• Establishing a professional relationship while understanding caller needs.

Skills

Call center experience

Customer service experience

Interpersonal skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Kelly Services is seeking Call Center Representatives to work from home for a premier client in Indianapolis. You must live within 1 hour of Indianapolis and have at least 1 year of call center experience. The role runs weekdays 8:00 a.m.

to 5:00 p.m. with a pay rate of $17/hr, and access to Kelly perks. As a first point of contact, you will answer inbound calls, enter client information, retrieve data, and build professional relationships while understanding caller needs.