Customer Service Representative

Kelly Services; Indianapolis (IN); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Work from home

Kelly perks

Job summary

Kelly Services is seeking Call Center Representatives to work from home for a premier client in Indianapolis. You must live within 1 hour of Indianapolis and have at least 1 year of call center experience. The role runs weekdays 8:00 a.m.

to 5:00 p.m. with a pay rate of $17/hr, and access to Kelly perks. As a first point of contact, you will answer inbound calls, enter client information, retrieve data, and build professional relationships while understanding caller needs.

Qualifications

• At least 1 year of call center experience.
• Must live within 1 hour of Indianapolis.
• Strong communication and interpersonal skills.
• High school diploma or equivalent.

Responsibilities

• Answering inbound calls.
• Acting as first point-of-contact for caller.
• Entering client/patient information into website.
• Retrieving information relating to client/patient.
• Establishing a professional relationship while understanding caller needs.

Skills

Call center experience

Customer service experience

Interpersonal skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Kelly® Professional & Industrial is seeking Call Center Representatives to work from home for a premier client in Indianapolis. Sound like something you’re interested in?

Why you should apply to be Call Center Representative:

• Work from home. YOU MUST LIVE WITHIN 1 HOUR OF INDIANAPOLIS

• YOU MUST HAVE 1 YEAR OF CALL CENTER EXPERIENCE

• Pay rate is $17/hr.

• 8:00 a.m. to 5:00 p.m. / Monday - Friday

• Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/

A typical day in the life of a Call Center Representative:

• Answering inbound calls

• Acting as first point-of-contact for caller

• Entering client/patient information into website

• Retrieving information relating to client/patient

• Establishing a professional relationship while understanding client/patient needs

This job might be an outstanding fit if you are/can/have:

• Computer literate, navigate between programs, working knowledge of Microsoft Office

• Call center or customer service experience

• Great interpersonal skills

• High school diploma or equivalent

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

• medical

• dental

• vision

• telemedicine

• term life

• whole life

• accident insurance

• critical illness

• a legal plan

• short-term disability

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

• retirement savings plan

• service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)

• transit spending account

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affiantive Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.