Remote Business Systems Consultant I/II

Mutual of Omaha Insurance Co.; Omaha (NE); Remote; USD 86,000 - 142,000; Full time

Benefits offered by this job

401(k) plan with 2% company contribute

6% company match

Vacation, personal time and paid/holid

Job summary

Mutual of Omaha Insurance Co. is seeking a Business Systems Consultant to partner with business and technology teams to analyze processes, identify opportunities for improvement, and deliver solutions that align with business objectives.

You will act as a liaison from intake through implementation, supporting testing, validation, and ongoing operations. The role supports the DCHIPS Care team within the Senior Health ART and may be filled at I or II level based on experience, with remote-work

Qualifications

• Experience analyzing business processes, gathering requirements, and translating business needs into actionable solutions.
• Strong analytical and problem-solving skills with the ability to evaluate information, identify trends, and develop recommendations.
• Experience working with business systems, technology teams, and cross-functional stakeholders to support business initiatives and operational goals.
• Ability to manage multiple priorities, facilitate discussions, and build effective relationships across all levels of an organization.
• Strong written and verbal communication skills, including the ability to present complex information to both technical and non-technical audiences.

Responsibilities

• Partner with business and technical teams to gather, document, and refine requirements for process improvements, system enhancements, production support needs, data-related requests, testing efforts, and strategic initiatives. Translate business needs into effective and sustainable solutions.
• Analyze business processes, workflows, data, and system capabilities to identify gaps, risks, and opportunities for increased efficiency, effectiveness, and customer experience.
• Support the planning, testing, validation, and implementation of business and system changes. Ensure solutions are thoroughly documented and meet business objectives.
• Research and troubleshoot business, data, and system issues; document findings, assess impacts, and recommend next steps.
• Facilitate cross-functional collaboration among stakeholders, helping drive decision-making, resolve issues, and ensure successful delivery of initiatives and projects.
• Develop recommendations based on business analysis, current and future state assessments, and organizational priorities to support informed decision-making and operational improvement.
• Serve as a trusted partner to business leaders, project teams, and vendors by providing consultation, communication, change management support, and ongoing process improvement expertise.

Job description

Mutual of Omaha Insurance Co. is seeking a Business Systems Consultant to partner with business and technology teams to analyze processes, identify opportunities for improvement, and deliver solutions that align with business objectives.

You will act as a liaison from intake through implementation, supporting testing, validation, and ongoing operations. The role supports the DCHIPS Care team within the Senior Health ART and may be filled at I or II level based on experience, with remote-work