Business Systems Consultant I/II

Mutual of Omaha; Omaha (NE); Remote; USD 86,000 - 142,000; Full time

Benefits offered by this job

401(k) plan with 2% company contribute

6% company match

Vacation, personal time and paid/holid

Job summary

Mutual of Omaha Insurance Co. is seeking a Business Systems Consultant to partner with business and technology teams to analyze processes, identify opportunities for improvement, and deliver solutions that align with business objectives.

You will act as a liaison from intake through implementation, supporting testing, validation, and ongoing operations. The role supports the DCHIPS Care team within the Senior Health ART and may be filled at I or II level based on experience, with remote-work

Qualifications

• Experience analyzing business processes, gathering requirements, and translating business needs into actionable solutions.
• Strong analytical and problem-solving skills with the ability to evaluate information, identify trends, and develop recommendations.
• Experience working with business systems, technology teams, and cross-functional stakeholders to support business initiatives and operational goals.
• Ability to manage multiple priorities, facilitate discussions, and build effective relationships across all levels of an organization.
• Strong written and verbal communication skills, including the ability to present complex information to both technical and non-technical audiences.

Responsibilities

• Partner with business and technical teams to gather, document, and refine requirements for process improvements, system enhancements, production support needs, data-related requests, testing efforts, and strategic initiatives. Translate business needs into effective and sustainable solutions.
• Analyze business processes, workflows, data, and system capabilities to identify gaps, risks, and opportunities for increased efficiency, effectiveness, and customer experience.
• Support the planning, testing, validation, and implementation of business and system changes. Ensure solutions are thoroughly documented and meet business objectives.
• Research and troubleshoot business, data, and system issues; document findings, assess impacts, and recommend next steps.
• Facilitate cross-functional collaboration among stakeholders, helping drive decision-making, resolve issues, and ensure successful delivery of initiatives and projects.
• Develop recommendations based on business analysis, current and future state assessments, and organizational priorities to support informed decision-making and operational improvement.
• Serve as a trusted partner to business leaders, project teams, and vendors by providing consultation, communication, change management support, and ongoing process improvement expertise.

Job description

We're seeking a Business Systems Consultant to partner with business and technology teams to analyze processes, identify opportunities for improvement, investigate business and system issues, support testing and validation, and deliver solutions that support business objectives. In this role, you'll serve as a key liaison between stakeholders, helping drive initiatives from intake through implementation and ongoing operational support while ensuring systems, processes, and business needs remain aligned. This role specifically supports the DCHIPS Care team within the Senior Health ART. This position may be filled at the I or II level based on experience.

WHAT WE CAN OFFER YOU:

• Estimated Salary: Minimum: $86,000 MidPoint: $114,000 Maximum: $142,000, plus annual bonus opportunity, and commission.
• Estimated Salary (Levels have variable responsibilities and qualifications) [multiple levels]:
  • Job Title: Minimum: $86,000 MidPoint: $114,000 Maximum: $142,000, plus annual bonus opportunity, and commission
  • Job Title: Minimum: $86,000 MidPoint: $114,000 Maximum: $142,000, plus annual bonus opportunity, and commission
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
  

WHAT WE CAN OFFER YOU:

• Estimated Compensation (Levels have variable responsibilities and qualifications):
  • Business Systems Consultant I: $75,500-$97,000, plus annual bonus opportunity.
  • Business Systems Consultant II: $86,000-$114,000, plus annual bonus opportunity.
    
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
  

WHAT YOU'LL DO:

• Partner with business and technical teams to gather, document, and refine requirements for process improvements, system enhancements, production support needs, data-related requests, testing efforts, and strategic initiatives. Translate business needs into effective and sustainable solutions.
• Analyze business processes, workflows, data, and system capabilities to identify gaps, risks, and opportunities for increased efficiency, effectiveness, and customer experience.
• Support the planning, testing, validation, and implementation of business and system changes. Ensure solutions are thoroughly documented and meet business objectives.
• Research and troubleshoot business, data, and system issues; document findings, assess impacts, and recommend next steps.
• Facilitate cross-functional collaboration among stakeholders, helping drive decision-making, resolve issues, and ensure successful delivery of initiatives and projects.
• Develop recommendations based on business analysis, current and future state assessments, and organizational priorities to support informed decision-making and operational improvement.
• Serve as a trusted partner to business leaders, project teams, and vendors by providing consultation, communication, change management support, and ongoing process improvement expertise.
  

WHAT YOU’LL BRING:

• Experience analyzing business processes, gathering requirements, and translating business needs into actionable solutions.
• Strong analytical and problem-solving skills with the ability to evaluate information, identify trends, and develop recommendations.
• Experience working with business systems, technology teams, and cross-functional stakeholders to support business initiatives and operational goals.
• Ability to manage multiple priorities, facilitate discussions, and build effective relationships across all levels of an organization.
• Strong written and verbal communication skills, including the ability to present complex information to both technical and non-technical audiences.
• Familiarity with project delivery methodologies, testing practices, process improvement techniques, or change management concepts.
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States.
  

PREFERRED:

• Experience supporting business transformation, process improvement, system implementation, or operational excellence initiatives.
• Exposure to data analysis, SQL, system integrations, APIs, JSON, or enterprise business systems.
• Familiarity with business analysis methodologies, project management practices, Agile frameworks, or related disciplines.
• Experience within insurance, financial services, or other highly regulated industries.
  

We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements,