Remote Business Systems Architect & Automation Leader

Hire With Near; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

100% remote

Independent contractor

EST-friendly hours

Job summary

Near is a fully remote, fast-growing company seeking an experienced IT systems professional to lead automations and optimize core business systems. You will focus on clearing backlogs, building scalable automations, and maintaining high-functioning processes across Operations, Customer Support, Inventory, and Account Management.

You’ll own HubSpot, Google Workspace, RingCentral, and related back-end systems, implementing proactive improvements and AI-driven workflows to boost efficiency in a

Qualifications

• 5+ years of experience in IT administration, business systems management, or technical operations.
• Advanced business English, both written and spoken.
• Strong hands-on experience with HubSpot CRM (admin settings, workflows, troubleshooting) and Google Workspace Admin (email setup, permissions, security).
• Experience with RingCentral or similar VoIP systems.
• Proven ability to configure systems, workflows, automations, and user accounts.

Responsibilities

• Take ownership of the company’s core systems (HubSpot, Google Workspace, RingCentral, website backend), identifying inefficiencies and designing strategic improvements.
• Proactively create and implement automations and AI solutions to streamline workflows and reduce manual effort.
• Serve as the go-to expert for system performance, user support, and process improvements, ensuring remote teams can work efficiently without friction.
• Collaborate with leadership to define priorities, recommend tools, and implement solutions that scale as the company grows.
• Manage vendor relationships and external development partners, owning communications, clarifications, and timely follow-ups.
• Continuously monitor systems, detect potential issues before they impact operations, and implement preventative solutions.
• Build and maintain clear documentation, SOPs, and guides that empower team members to leverage systems effectively.
• Drive initiatives with measurable outcomes, demonstrating the impact of optimizations on team productivity and operational efficiency.

Skills

IT administration

Business systems management

Technical operations

English proficiency

Troubleshooting

Remote team support

Ownership mindset

Tools

HubSpot CRM

Google Workspace Admin

RingCentral

Zapier

Make

UiPath

Power Automate

AI agents

Job description

Near is a fully remote, fast-growing company seeking an experienced IT systems professional to lead automations and optimize core business systems. You will focus on clearing backlogs, building scalable automations, and maintaining high-functioning processes across Operations, Customer Support, Inventory, and Account Management.

You’ll own HubSpot, Google Workspace, RingCentral, and related back-end systems, implementing proactive improvements and AI-driven workflows to boost efficiency in a