Remote Business Systems Analyst: QA, Data & Automation

Sentara Health; Maryland; Remote; USD 76,000 - 119,000; Full time

Benefits offered by this job

Adoption & surrogacy reimbursement

Disability insurance

Life insurance

Legal resources plan

Annual discretionary bonus

Job summary

Sentara Health is seeking a Business System Analyst for a fully remote role, with remote opportunities across several states. The position focuses on QA, data validation, and improving business systems like Simplify Benefits1, supporting UAT, data integrity, and reporting needs.

Ideal candidates have 2+ years in business systems analysis or QA, experience with Salesforce, SQL, HTML, and reporting tools, and a detail-driven, collaborative mindset in a regulated healthcare environment.

Qualifications

• 2 years of relevant experience in business systems analysis, quality assurance, testing, reporting, data analysis, or a related field (Required).
• Experience supporting business applications and operational processes.
• Experience with system testing, data validation, or quality assurance preferred.
• Healthcare, insurance, benefits administration, or other regulated industry experience preferred.
• Excellent attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment.
• Experience with Microsoft Excel and data analysis tools.
• Ability to collaborate effectively with business and technical teams.
• Experience supporting benefits administration, benefit plan documents, or insurance-related systems.
• Experience with Simplify Benefits1 or similar benefits administration platforms.
• Knowledge of quality assurance methodologies and testing practices.
• Experience with Salesforce, SQL, HTML, reporting tools, or automation solutions.

Responsibilities

• Perform quality assurance testing and validation to ensure benefit plan data, documents, and system outputs are accurate, complete, compliant, and delivered within established deadlines.
• Investigate data discrepancies, defects, and process issues; support root cause analysis and issue resolution.
• Validate system changes, enhancements, and configurations prior to implementation.
• Participate in user acceptance testing (UAT), regression testing, and production validation activities.
• Monitor deliverables and proactively manage priorities to meet project timelines and business commitments.
• Support administration, maintenance, and enhancement of Simplify Benefits1 and related business applications.
• Gather, document, and analyze business requirements and operational processes.
• Monitor data integrity and support issue resolution across business systems.
• Identify and implement improvements that enhance efficiency, quality, accuracy, and scalability.
• Support automation initiatives and continuous improvement efforts.
• Analyze data, identify trends, and support routine and ad hoc reporting needs.
• Partner with Product, Sales, Operations, Compliance, IT, vendors, and other stakeholders to support business initiatives.
• Support projects involving system enhancements, testing, data management, reporting, and document production.
• Perform additional business systems, quality assurance, reporting, and operational responsibilities as assigned.

Skills

Business analysis

Quality assurance

Data validation

SQL

Salesforce

Excel

Data analysis

Tools

Salesforce

SQL

HTML

Reporting tools

Automation solutions

Excel

Job description

Sentara Health is seeking a Business System Analyst for a fully remote role, with remote opportunities across several states. The position focuses on QA, data validation, and improving business systems like Simplify Benefits1, supporting UAT, data integrity, and reporting needs.

Ideal candidates have 2+ years in business systems analysis or QA, experience with Salesforce, SQL, HTML, and reporting tools, and a detail-driven, collaborative mindset in a regulated healthcare environment.