Remote Business Systems Analyst | QA, Data & Automation

Sentara Health; Indiana; Remote; USD 76,000 - 119,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Annual discretionary bonus

Job summary

Sentara Health is seeking a Business Systems Analyst for a fully remote role focused on QA, data validation, and improvements to benefits administration systems. Collaboration with Product, Sales, Operations, Compliance, IT, and vendors is essential to support system enhancements, testing, data management, and reporting.

The position requires 2 years of related experience in business systems analysis, QA, testing, or data analysis, plus familiarity with Salesforce, SQL, HTML, and reporting

Qualifications

• 2 years of relevant experience in business systems analysis, quality assurance, testing, reporting, data analysis, or a related field (Required).
• Experience supporting business applications and operational processes.
• Experience with system testing, data validation, or quality assurance preferred.
• Healthcare, insurance, benefits administration, or other regulated industry experience preferred.
• Excellent attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment.
• Experience with Microsoft Excel and data analysis tools.
• Ability to collaborate effectively with business and technical teams.
• Experience supporting benefits administration, benefit plan documents, or insurance-related systems.
• Experience with Simplify Benefits1 or similar benefits administration platforms.
• Knowledge of quality assurance methodologies and testing practices.
• Experience with Salesforce, SQL, HTML, reporting tools, or automation solutions.

Responsibilities

• Perform quality assurance testing and validation to ensure benefit plan data, documents, and system outputs are accurate, complete, compliant, and delivered within established deadlines.
• Investigate data discrepancies, defects, and process issues; support root cause analysis and issue resolution.
• Validate system changes, enhancements, and configurations prior to implementation.
• Participate in user acceptance testing (UAT), regression testing, and production validation activities.
• Monitor deliverables and proactively manage priorities to meet project timelines and business commitments.
• Support administration, maintenance, and enhancement of Simplify Benefits1 and related business applications.
• Gather, document, and analyze business requirements and operational processes.
• Monitor data integrity and support issue resolution across business systems.
• Identify and implement improvements that enhance efficiency, quality, accuracy, and scalability.
• Support automation initiatives and continuous improvement efforts.
• Analyze data, identify trends, and support routine and ad hoc reporting needs.
• Partner with Product, Sales, Operations, Compliance, IT, vendors, and other stakeholders to support business initiatives.
• Support projects involving system enhancements, testing, data management, reporting, and document production.
• Perform additional business systems, quality assurance, reporting, and operational responsibilities as assigned.

Skills

Business analysis

Quality assurance

Testing

Data analysis

Requirements gathering

Collaboration

Tools

Salesforce

SQL

HTML

Reporting tools

Automation solutions

Job description

Sentara Health is seeking a Business Systems Analyst for a fully remote role focused on QA, data validation, and improvements to benefits administration systems. Collaboration with Product, Sales, Operations, Compliance, IT, and vendors is essential to support system enhancements, testing, data management, and reporting.

The position requires 2 years of related experience in business systems analysis, QA, testing, or data analysis, plus familiarity with Salesforce, SQL, HTML, and reporting