Remote Business Systems Admin: Salesforce & Analytics

Raptor Technologies, LLC; Northern (KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Remote-first

11 Paid holidays

Workplace flexibility

Health coverage after 60 days

Life Insurance

STD/LTD

Job summary

Raptor Technologies is seeking a temporary, full-time Business Systems Administrator to design, implement, and support scalable business processes across Salesforce, CPQ, Outreach, Gainsight, and Conga from anywhere in the United States. The role focuses on system administration, reporting, data management, and process improvement with a collaborative team.

Ideal candidates have 3+ years in enterprise systems support, a Salesforce certification, strong communication, and analytical skills.

Qualifications

• Bachelor's degree in Information Systems/Technology or related discipline or job-related experience equivalent to 3-5 years.
• Must have at least 3+ years of relevant professional experience in a role that supports internal business systems.
• Exceptional communication and collaborative skills.
• Salesforce certification required.
• Knowledge of Accounting & Billing systems is a plus.

Responsibilities

• Provide systems support to the organization.
• Under minimal supervision, respond to, research, and resolve issues with internal applications, such as Salesforce, Salesforce CPQ, and lite administration for Outreach, Gainsight and Conga.
• Perform system administrator functions such as user, profile, role, and permission management, among other duties.
• Support departmental subject matter experts with reporting, dashboards and data loads.
• Develop strong relationships with business and technical stakeholders.
• Work closely with the Business Systems Team and cross-departmental leaders to document, design and implement efficient solutions for new or existing business needs or problems.
• Collaborate with business leaders to connect them to data, key measurables, and analytics that will inform their business decisions.
• Support and sometimes lead the identification and implementation of new system features and functionality to increase adoption and automation of current or new business processes.
• Assist with quality assurance and testing of new system deployments and changes.
• Perform other related duties as assigned.

Skills

Salesforce

Data analysis

Cross-functional collaboration

Communication

Education

Bachelor's degree in Information Systems/Technology

Tools

Salesforce CPQ

Outreach

Gainsight

Conga

Clari

Job description

Raptor Technologies is seeking a temporary, full-time Business Systems Administrator to design, implement, and support scalable business processes across Salesforce, CPQ, Outreach, Gainsight, and Conga from anywhere in the United States. The role focuses on system administration, reporting, data management, and process improvement with a collaborative team.

Ideal candidates have 3+ years in enterprise systems support, a Salesforce certification, strong communication, and analytical skills.