Remote Business Operations Leader

Lob; United States; Remote; USD 153,000 - 170,000; Full time

Job summary

Lob is seeking a Business Operations Manager to own cross-functional programs spanning Finance, Product, Engineering, Legal, and Go-to-Market. You will move ambiguous problems to documented, measurable processes with named owners and clear completion dates.

You’ll use Lob’s data and AI tooling to produce analyses behind decisions, then hand off outcomes to permanent owners with lasting metrics. Ideal candidates have 4–7 years in consulting or corporate strategy plus a BA/BS.

Qualifications

• Bachelor’s degree required.
• 4–7 years post-undergrad in management consulting/corporate strategy or business operations, with client-facing, multi-stakeholder delivery.

Responsibilities

• Own three to five concurrent cross-functional programs with defined end states, status, dependencies, and target dates.
• Drive programs to completion through multiple teams and escalate when dependencies stall.
• Diagnose and redesign workflows; quantify current-state costs and implement consolidated or automated replacements.
• Deliver analysis behind program decisions using Lob’s data and reporting stack and available AI tooling.
• Document programs on completion and hand off to permanent owners with measurable metrics.
• Communicate program reviews and recommendations to the leadership team.

Skills

Program Management

Executive Communication

Analytical Thinking

Self-Direction

Ambiguity Tolerance

Cross-Functional Leadership

Stakeholder Management

Education

Bachelor's degree

Tools

BI Tools

SQL

Job description

Lob is seeking a Business Operations Manager to own cross-functional programs spanning Finance, Product, Engineering, Legal, and Go-to-Market. You will move ambiguous problems to documented, measurable processes with named owners and clear completion dates.

You’ll use Lob’s data and AI tooling to produce analyses behind decisions, then hand off outcomes to permanent owners with lasting metrics. Ideal candidates have 4–7 years in consulting or corporate strategy plus a BA/BS.