Remote Business Banking Relationship Manager

Habitat For Humanity Of Durham; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical coverage

Dental/vision

Life insurance

Disability protection

401(k) with match

Pension & stock plans

Dependent care reimbursement

Backup child/elder care

Adoption reimbursement

Educational assistance

Wellness program

Parental leave

Paid holidays

Absence days

Vacation days

Job summary

The Business Banking Virtual Relationship Manager at PNC manages a large book of 400+ clients in the 2–10MM segment using strong virtual communication to grow share of wallet. The role emphasizes outbound outreach, client engagement, and risk-aware selling in a predominantly remote environment.

You will analyze client needs, present PNC solutions, and coordinate non-credit products across multiple markets, with occasional travel for team meetings.

Qualifications

• Roles typically require a university/college degree with 3+ years of relevant/direct industry experience.
• Certifications are often desired but not required.

Responsibilities

• TheBusiness Banking Virtual Relationship Manager is a regionally located, centrally focused sales position working within multiple markets.
• This individual utilizes strong virtual communication skills in lieu of in-person meetings to manage existing clients.
• This role is responsible for growing share of wallet with existing clients.
• Identifies customer needs to help them succeed financially by presenting the full range of PNC's products and services.
• Provides ideas and insights based on understanding of the client’s needs and their financial well‑being while focusing on increasing client engagement and loyalty.
• Remotely develops and manages clients across multiple markets, aimed at growing sales, increasing revenue and deepening share of wallet in an effort to transition them to primary clients.
• Coordinates the implementation and documentation of non-credit products and services.
• Leverages knowledge of the industry and market to prioritize efforts.
• Manages the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• Collaborates with Virtual RM team to share best practices and opportunities.
• Leverages Small Business sales development partners to engage in effective client outreach.
• Utilizes technology to enhance client engagement and loyalty through multiple channels of communication.
• Effectively manages risk/return in accordance with PNC's risk profile and drives quality for existing clients.
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.

Skills

Client Outreach

Content Development

Credit Products

Customer Engagement

Customer Loyalty

Customer Solutions

Identifying Sales Opportunities

Relationship Management

Small Businesses

Education

Bachelor's degree

Job description

The Business Banking Virtual Relationship Manager at PNC manages a large book of 400+ clients in the 2–10MM segment using strong virtual communication to grow share of wallet. The role emphasizes outbound outreach, client engagement, and risk-aware selling in a predominantly remote environment.

You will analyze client needs, present PNC solutions, and coordinate non-credit products across multiple markets, with occasional travel for team meetings.