Remote Business Applications Manager - C-Track Solutions

Reuters; New York (NY); Remote; USD 100,000 - 186,000; Full time

Benefits offered by this job

Flexible work arrangements

Mental health days

Headspace app access

401k plan with company match

Tuition reimbursement

Volunteer days

Job summary

Thomson Reuters Court Management Solutions (TRCMS) is seeking a Business Applications Consultant Manager to lead a team delivering C-Track solutions. You will coach consultants, drive process improvements, and ensure high-quality client outcomes across implementations and service engagements.

The role focuses on requirements gathering, solution design, and performance governance, with travel 5–20% as needed. Bachelor’s degree and 7+ years of experience required.

Qualifications

• Proven experience leading and developing high-performing teams in a consulting environment.
• Experience delivering C-Track solutions across implementations and service delivery.
• Strong ability to gather requirements, model processes, and design effective solutions.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to drive continuous improvement and operational efficiency.

Responsibilities

• Lead, mentor, and develop a team of Business Applications Consultants and System Configuration experts.
• Drive continuous improvement initiatives that reduce implementation time and cost through standardized processes and knowledge sharing.
• Conduct configuration review sessions to ensure consistent delivery of high-quality solutions that align with client requirements and product capabilities.
• Serve as the lead C-Track product and solutions expert for clients and internal teams, advocating a product-first approach.
• Lead and guide Business Applications Consultants in requirements gathering, business analysis, and solution design activities.
• Organize, review, and oversee business analysis deliverables, including requirements, design documents, test specifications, and project artifacts.
• Partner with Engagement Managers to prioritize work, allocate resources, and ensure projects are delivered on time, within scope, and with high quality.
• Foster collaboration, mentorship, and professional development to strengthen team capabilities and support career growth.
• Oversee customer testing and validation activities with Quality Assurance teams to ensure solution quality and successful client outcomes.
• Provide leadership for data analysis, migration, and mapping activities to ensure consistency, accuracy, and adherence to implementation standards.
• Support hiring, onboarding, workforce planning, and team growth initiatives to build a scalable consulting organization.

Skills

People leadership

Delivery management

Business analysis

Software implementation

Client engagement

Communication skills

Education

Bachelor's Degree in related field

Tools

C-Track suite

Job description

Thomson Reuters Court Management Solutions (TRCMS) is seeking a Business Applications Consultant Manager to lead a team delivering C-Track solutions. You will coach consultants, drive process improvements, and ensure high-quality client outcomes across implementations and service engagements.

The role focuses on requirements gathering, solution design, and performance governance, with travel 5–20% as needed. Bachelor’s degree and 7+ years of experience required.