Remote Branch Ops Manager - Commercial Lines

Insurance Office Of America, Inc.; Charlotte (NC); Remote; USD 95,000 - 105,000; Full time

Benefits offered by this job

Competitive salary and bonus potential

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Professional growth opportunities

Work-life balance

Job summary

Insurance Office of America is seeking a Branch Operations Manager for Commercial Lines in Charlotte, NC. This role leads branch operations, budgeting, policy implementation, HR, and performance management while serving as Account Manager for an assigned book of business.

Ideal candidates have 5+ years in commercial insurance, 2+ years of management, active P&C license, and MS Office proficiency. CISR/CIC preferred. Competitive pay and benefits offered.

Qualifications

• 5+ years of commercial insurance industry experience.
• 2+ years of management / supervisor experience.
• Active P&C license required.
• CISR or CIC designation preferred.
• Outstanding communication, people management, and negotiation skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Lead branch operations and manage performance of the operations team.
• Drive annual strategic and tactical plans and manage the budget.
• Oversee branch P&L, costs, and financial goals.
• Recruit, onboard, and develop branch staff; succession planning.
• Collaborate with sales leadership and regional operations.

Skills

Communication

People management

Negotiation

Education

High School Diploma

CISR or CIC designation (preferred)

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking a Branch Operations Manager for Commercial Lines in Charlotte, NC. This role leads branch operations, budgeting, policy implementation, HR, and performance management while serving as Account Manager for an assigned book of business.

Ideal candidates have 5+ years in commercial insurance, 2+ years of management, active P&C license, and MS Office proficiency. CISR/CIC preferred. Competitive pay and benefits offered.