Remote Branch Operations Manager - Commercial Lines

Insurance Office Of America, Inc.; Statesboro (GA); Remote; USD 95,000 - 105,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

401K with employer match

Professional growth opportunities

Work/life balance

Job summary

Insurance Office of America is seeking a Branch Operations Manager for Commercial Lines. This remote-capable role leads the branch operations team, drives strategic plans, and ensures budgeted performance.

You will oversee policy implementation, HR processes, and service quality while managing an assigned book of business. The ideal candidate has 5+ years in commercial insurance, 2+ years of supervision, an active P&C license, and preferably a CISR or CIC designation.

Qualifications

• Five plus years in commercial insurance with broad knowledge.
• Two plus years in a management/supervisor role.
• Active property & casualty license required.
• CISR or CIC designation preferred.
• Strong communication and people management skills.
• Proficient with Outlook, Word, Excel.

Responsibilities

• Lead branch operations and supervise staff performance.
• Drive strategic and tactical plans; manage budgeting and P&L.
• Develop and enforce policies, processes, and HR practices.
• Recruit, onboard, and plan succession; support mergers/acquisitions.
• Maintain customer service excellence and data-driven improvements.
• Serve as Account Manager for an assigned book of business.

Skills

Commercial insurance exp

Management experience

Active P&C license

CISR or CIC designation

Communication skills

MS Office

High School Diploma

Education

High School Diploma

Tools

MS Office Suite

Job description

Insurance Office of America is seeking a Branch Operations Manager for Commercial Lines. This remote-capable role leads the branch operations team, drives strategic plans, and ensures budgeted performance.

You will oversee policy implementation, HR processes, and service quality while managing an assigned book of business. The ideal candidate has 5+ years in commercial insurance, 2+ years of supervision, an active P&C license, and preferably a CISR or CIC designation.