Remote Branch Operations Manager - Commercial Lines (SC/GA)

Insurance Office Of America, Inc.; Kannapolis (NC); Remote; USD 95,000 - 105,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

401K with employer match

Professional growth opportunities

Work-life balance

Job summary

Insurance Office of America, Inc. is seeking a Branch Operations Manager for the Commercial Lines division. This remote role involves leading the branch operations team, implementing strategies, and ensuring exceptional client service while managing budgets and performance.

The ideal candidate holds an active P&C license with 5+ years in commercial insurance and at least 2 years in a supervisory role, and is open to residing in SC, NC, or GA. Occasional travel to SC locations may be required.

Qualifications

• Active P&C license is required.
• 2+ years of supervisor/management experience.
• 5+ years of commercial insurance industry experience.
• Proficiency in MS Office (Outlook, Word, Excel).
• Excellent communication, people management, and negotiation skills.

Responsibilities

• Lead branch operations management activities, including staff performance, budgeting, reporting, and policy implementation.
• Manage branch P&L and control costs to meet financial goals.
• Drive strategic and tactical plans and communicate vision to the team.
• Oversee recruitment, onboarding, and development of personnel.
• Serve as Account Manager for an assigned book of business.
• Collaborate with sales leadership and regional operations.

Skills

Team Leadership

Communication

Negotiation

Strategic Planning

People Management

Education

High School Diploma

CISR or CIC designation (preferred)

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America, Inc. is seeking a Branch Operations Manager for the Commercial Lines division. This remote role involves leading the branch operations team, implementing strategies, and ensuring exceptional client service while managing budgets and performance.

The ideal candidate holds an active P&C license with 5+ years in commercial insurance and at least 2 years in a supervisory role, and is open to residing in SC, NC, or GA. Occasional travel to SC locations may be required.