Remote Biz Dev & Sales Support Specialist

USA Rare Earth; EE. UU.; A distancia; USD 60.000 - 85.000; Jornada completa

Descripción de la vacante

USA Rare Earth is seeking a Business Development & Sales Support Specialist to keep the sales and proposals team running efficiently while owning a small book of business. This role blends CRM data management, coordination of customer engagement activities, and hands‑on responsibility for driving accounts forward.

The ideal candidate has prior sales or business development experience and thrives in a fast‑paced setting.

Formación

• Bachelor's degree in Business Administration, Marketing, Communications, Engineering or a related field is preferred.
• 3–5 years in sales, business development, inside sales, sales support, or sales operations is ideal.
• Experience managing CRM systems and maintaining data integrity.

Responsabilidades

• Own and manage a small book of business, building relationships and driving revenue within assigned accounts.
• Identify, qualify, and advance select pursuits from initial contact through quote and close.
• Develop account plans and pursuit strategies in coordination with the Sr. Manager of Magnet Sales.
• Represent the company directly with customers on calls, at trade shows, and during site visits.
• Maintain accurate and up-to-date records in the CRM system (Microsoft Dynamics 365) for all accounts, contacts, opportunities, and activities.
• Log and track all customer interactions, communications, and quote activity consistently in CRM.
• Manage and organize customer contact databases, ensuring completeness and accuracy of contact information.
• Monitor CRM data quality and proactively flag and resolve missing or inconsistent records.
• Support onboarding of new sales team members on CRM usage and best practices.
• Track the status of open quotes and proposals and drive timely follow‑up across the sales team.
• Maintain a quote log and monitor quote hit rates, win/loss ratios, and turnaround times.
• Coordinate with Applications Engineering and Sales to ensure quotes are issued accurately and on schedule.
• Prepare and organize proposal documentation and submission materials as required.
• Prepare commercial summaries and pricing comparisons to support proposal decisions.
• Organize and schedule internal and external customer meetings, including agenda preparation and logistics coordination.
• Prepare customer‑specific meeting agendas, tailoring content to each account's priorities and discussion topics.
• Develop and update customer‑facing PowerPoint presentations for each meeting or site visit, incorporating relevant product, application, and commercial information.
• Capture, organize, and distribute accurate meeting minutes following customer calls and visits, including action item tracking.
• Follow up on meeting action items and hold the team accountable for completion.
• Plan and coordinate customer site visits end‑to‑end, including scheduling, travel arrangements, itineraries, and facility logistics.
• Prepare customized visit agendas and brief all stakeholders in advance.
• Develop and update presentation materials for site visits, keeping content relevant and professionally prepared.
• Coordinate with internal teams (engineering, operations, quality) to ensure site visits run smoothly and land well with customers.
• Manage logistics and coordination for trade show participation, including booth reservations, materials, shipping, and team scheduling.
• Maintain a calendar of upcoming trade shows, industry events, and webinars relevant to the company's target markets.
• Coordinate webinar planning and execution, including invitations, platform setup, presenter preparation, and post‑event follow‑up.
• Support the preparation of promotional materials, presentations, and collateral for events.
• Track post‑event leads and ensure timely entry and follow‑up in CRM.
• Provide day‑to‑day administrative and coordination support to the Sales and Proposals team.
• Prepare reports, dashboards, and sales summaries for internal review and leadership reporting.
• Coordinate cross‑functional communication between Sales, Engineering, Marketing, and Operations.
• Manage shared sales calendars, team travel coordination, and scheduling as needed.
• Support special projects and initiatives as directed by the Sr. Manager of Magnet Sales.
• Education: Bachelor's degree in Business Administration, Marketing, Communications, Engineering or related field preferred.
• Experience: 3 to 5 years in sales, business development, inside sales, sales support, or sales operations.

Conocimientos

Highly organized

Communication skills

Relationship building

PowerPoint proficiency

Excel proficiency

CRM experience

Educación

Bachelor's degree in Business Administration/Marketing/Communications/Engineering

Herramientas

Microsoft Dynamics 365

Salesforce

HubSpot

Descripción del empleo

USA Rare Earth is seeking a Business Development & Sales Support Specialist to keep the sales and proposals team running efficiently while owning a small book of business. This role blends CRM data management, coordination of customer engagement activities, and hands‑on responsibility for driving accounts forward.

The ideal candidate has prior sales or business development experience and thrives in a fast‑paced setting.