Remote Billing Specialist: Invoicing & Revenue Support

NRG Energy; Philadelphia (Philadelphia County); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Open office environment

Remote work options

Job summary

NRG Energy is seeking a Billing Specialist to handle day-to-day invoicing for a fast-paced retail energy business. You will ensure complete, timely billing and support customer billing satisfaction, with cross-functional collaboration to recognize revenue accurately.

The role involves resolving exceptions, auditing invoice details, and contributing to process improvements in a dynamic open office or remote-friendly environment. Some overtime may be required.

Qualifications

• Bachelor's degree in Finance, Accounting, or Business or 1-2 years of related experience.
• 1-2 years of experience in billing or energy industry preferred.
• Strong analytical and communication skills.

Responsibilities

• Review and resolve daily billing exceptions and inquiries.
• Remediate customer issues in a timely and accurate manner.
• Adhere to internal controls and risk‑compliance documentation.
• Identify process improvements to improve billing timeliness and accuracy.
• Participate in projects and other duties as assigned.

Education

Bachelor's Degree in Finance, Accounting, or Business

1-2 years of related experience

Tools

MS Excel

MS Word

MS PowerPoint

Job description

NRG Energy is seeking a Billing Specialist to handle day-to-day invoicing for a fast-paced retail energy business. You will ensure complete, timely billing and support customer billing satisfaction, with cross-functional collaboration to recognize revenue accurately.

The role involves resolving exceptions, auditing invoice details, and contributing to process improvements in a dynamic open office or remote-friendly environment. Some overtime may be required.