Remote Billing Specialist – Invoicing & Resolution Expert

Direct Energy Business; Enid (OK); Remote; USD 42,000 - 62,000; Full time

Job summary

NRG is seeking a Billing Specialist to handle day-to-day invoicing for a growing retail energy business, ensuring complete, timely and accurate invoices to customers.

The role directly affects customer experience and requires resolving billing issues, auditing invoice details, and coordinating with internal teams for accurate revenue recognition. Open to remote work and potential overtime on special projects.

Qualifications

• Bachelor’s degree or 1–2 years of related experience in finance or accounting.
• Analytical mindset with strong numerical skills and attention to detail.
• Proficiency in Microsoft Office applications and data accuracy.

Responsibilities

• Review and resolve daily exceptions identified through various means.
• Remediate customer issues in a timely and accurate manner.
• Adhere to Key Controls for risk and compliance.
• Identify enhancements to improve billing timeliness and accuracy.
• Participate in projects and other duties as assigned.

Skills

Analytical

Excel

Communication

Multi-tasking

PowerPoint

Word

Education

Bachelor’s Degree in Finance, Accounting, or Business

Job description

NRG is seeking a Billing Specialist to handle day-to-day invoicing for a growing retail energy business, ensuring complete, timely and accurate invoices to customers.

The role directly affects customer experience and requires resolving billing issues, auditing invoice details, and coordinating with internal teams for accurate revenue recognition. Open to remote work and potential overtime on special projects.