Remote Billing & Scheduling Associate II

Washington University; St. Louis, Northern (MO, KY); Hybrid; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Metro U-Pass

Retirement plan

Wellness programs

Caregiver leave

Tuition assistance

Job summary

Washington University in St. Louis is hiring for a remote Patient Scheduling & Billing Support role. The position involves collecting insurance data, guiding patients on financial assistance, and registering appointments by phone or email.

You will coordinate with physicians and staff to manage urgent referrals and explain billing steps to patients. The role requires a high school diploma and about 3 years' relevant experience, with proficiency in scheduling, billing, and common office software.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 3 years in related healthcare scheduling/ billing support.
• Proficiency in billing and scheduling processes; no specific license required.

Responsibilities

• Obtains insurance information from patients and counsels on financial assistance.
• Schedules and registers patients by phone or email and handles referrals.
• Communicates with physicians and staff to schedule urgent referrals.
• Explains billing processes to patients and answers inquiries.
• Maintains scheduling templates and performs routine account maintenance.

Skills

Billing Systems

Customer Service

Epic EHR

Financial Information

Insurance

Interpersonal Communication

Medical Office Support

Microsoft Excel

Microsoft Office

Microsoft Word

Organizing

Prioritization

Scheduling

Third Party Claims

Education

High school diploma or equivalent

Job description

Washington University in St. Louis is hiring for a remote Patient Scheduling & Billing Support role. The position involves collecting insurance data, guiding patients on financial assistance, and registering appointments by phone or email.

You will coordinate with physicians and staff to manage urgent referrals and explain billing steps to patients. The role requires a high school diploma and about 3 years' relevant experience, with proficiency in scheduling, billing, and common office software.