Remote Billing & Refunds Specialist (LATAM)

Logoslabs; San Francisco (CA); Remote; USD 70,000 - 90,000; Full time

Job summary

RYZ Labs is seeking a Billing & Refunds Coordinator to own daily transactional workflows—collections, refunds, and journal entries—across ERP, Stripe, and Avalara. This hands-on role bridges finance ops, customer experience, and cross-functional process optimization.

The ideal candidate has 4–6 years in accounts receivable or related roles, strong Excel skills, and the ability to communicate clearly while managing multiple tasks in a fast-paced environment.

Qualifications

• Bachelor’s degree or progress toward degree in Accounting, Finance, Business, Customer Service or related field preferred.
• 4-6 years of experience in Accounts Receivable, Treasury, Bookkeeping, Customer Support or related finance roles.
• Familiarity with basic accounting principles and ERP systems (Stripe or Oracle Fusion experience preferred).
• Strong Excel skills and attention to data entry and transaction processing.
• Excellent communication and organizational skills.
• Ability to work independently and prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Address Customer Experience support tickets related to payments, invoicing, and refunds.
• Monitor customer accounts and assist with the application of cash receipts, incoming Wire and ACH payments, and reconciliation of discrepancies.
• Preparing daily/monthly journal entries in the ERP system for Cash and A/R transactions.
• Processing Sales Team Requests, Refunds, Credits, Rate adjustments, and other one-off payment issues in Admin, Stripe and Avalara.
• Identify opportunities to streamline and enhance automation across key accounts payable and accounts receivable workflows, contributing to process efficiency and scalability, creating and updating accounting policy memos and process flowcharts.
• Sales Tax Exemption maintenance and refund processing in Avalara.
• Serve as a point of contact for key sellers, delivering proactive updates on sales proceeds and payout schedules.

Skills

Excel skills

Accounts receivable

Treasury

ERP systems

Communication

Organizational skills

Attention to detail

Education

Bachelor’s degree or progress toward degree in Accounting/Finance/Business

Tools

Stripe

Oracle Fusion

Job description

RYZ Labs is seeking a Billing & Refunds Coordinator to own daily transactional workflows—collections, refunds, and journal entries—across ERP, Stripe, and Avalara. This hands-on role bridges finance ops, customer experience, and cross-functional process optimization.

The ideal candidate has 4–6 years in accounts receivable or related roles, strong Excel skills, and the ability to communicate clearly while managing multiple tasks in a fast-paced environment.