Remote Billing Operations Specialist

Talentoma; North Carolina; Remote; USD 56,000 - 62,000; Full time

Job summary

Talentoma is seeking a Billing Specialist to manage monthly invoicing, AR ledgers, CRM queues, and payment portals in a fully remote North Carolina role. You will maintain premium invoices, policyholder balances, and payment records while collaborating with agencies, carriers, and internal service teams.

The position emphasizes accuracy, adherence to documented processes, and the ability to interpret balances and payment histories.

Qualifications

• Familiarity with billing, accounts receivable, invoicing, or payment processing work.
• Comfort navigating financial systems, CRM tools, spreadsheets, and shared documentation.
• Ability to interpret account balances, transaction histories, credits, and payment status.

Responsibilities

• Use billing systems to create, review, and update invoices, statements, and account records.
• Monitor payment portal activity, apply payments, and route exceptions through queues.
• Reconcile ledger entries against payment files and investigate unapplied cash or balance differences.
• Maintain CRM case notes for billing questions, payment arrangements, and account follow-up.
• Prepare routine aging and transaction reports for operations and finance partners.

Skills

Billing familiarity

AR knowledge

CRM navigation

Spreadsheet usage

Remote collaboration

Education

Associate degree in finance

Tools

Billing software

CRM Software

Job description

Talentoma is seeking a Billing Specialist to manage monthly invoicing, AR ledgers, CRM queues, and payment portals in a fully remote North Carolina role. You will maintain premium invoices, policyholder balances, and payment records while collaborating with agencies, carriers, and internal service teams.

The position emphasizes accuracy, adherence to documented processes, and the ability to interpret balances and payment histories.