Remote Billing Systems Optimization Lead

Talentoma; Virginia; Remote; USD 97,000 - 110,000; Full time

Job summary

Talentoma is seeking a Billing Process Consultant to support premium billing operations in a fully remote capacity within the United States. You will map workflows, assess errors, and advise on controls to improve invoice accuracy and account outcomes.

The role involves reviewing invoices, payments, unapplied cash, and aging trends, then collaborating with cross-functional teams to implement process improvements. Strong communication and ERP/billing system familiarity are essential.

Qualifications

• Associate-level experience in billing, accounts receivable, finance operations, or process consulting.
• Familiarity with invoice lifecycles, payment posting, credits, and account reconciliation.
• Working knowledge of ERP, billing, ticketing, or reporting systems.
• Ability to interpret transaction data and translate findings into practical recommendations.
• Clear written communication for process notes, issue summaries, and stakeholder updates.

Responsibilities

• Map billing-system workflows, identifying handoffs, duplicate steps, and control gaps.
• Review invoices, premium payments, unapplied cash, and account exceptions; trace root causes.
• Analyze aging, payment trends, adjustments, and reconciliation results to recommend improvements.
• Partner with carrier, agency, finance, and service teams to resolve process issues.
• Build dashboards, workflow documentation, and test plans for billing-system updates.

Skills

Billing experience

Accounts receivable

Finance operations

Process consulting

Education

Associate degree

Tools

ERP systems

Billing software

Reporting systems

Job description

Talentoma is seeking a Billing Process Consultant to support premium billing operations in a fully remote capacity within the United States. You will map workflows, assess errors, and advise on controls to improve invoice accuracy and account outcomes.

The role involves reviewing invoices, payments, unapplied cash, and aging trends, then collaborating with cross-functional teams to implement process improvements. Strong communication and ERP/billing system familiarity are essential.