Remote Bilingual Spanish Debt Counselor | Flexible Hours

Conserve; Alabama; Remote; USD 29,000 - 30,000; Full time

Benefits offered by this job

Performance-based bonuses

Award-winning benefits packages

Flexible schedules

Growth opportunities

Best Places to Work in Collections

Torch Award for Ethics

Job summary

ConServe is seeking a bilingual Spanish Call Center Rep/Debt Counselor in Alabama for a full-time remote role. The position involves handling delinquent accounts, offering solutions, and meeting performance targets in a fast-paced environment.

The role requires fluency in Spanish and English, strong communication, and the ability to work 8-hour shifts with some evening hours. Training and growth opportunities are available within a recognized ethical employer.

Qualifications

• Ability to speak and converse in Spanish and English fluently.
• Strong verbal communication skills with ability to listen, persuade and resolve.
• Intermediate computer skills to document calls and navigate software.

Responsibilities

• Obtain information from Consumers to determine financial situation and solutions.
• Provide solutions to enable clients to resolve obligations.
• Meet daily, weekly and monthly productivity targets.
• Record maintenance and proper documentation in the system.
• Skip-tracing to locate consumers or businesses.

Education

High School Diploma or GED; Associates or Bachelor’s Degree preferred

Job description

ConServe is seeking a bilingual Spanish Call Center Rep/Debt Counselor in Alabama for a full-time remote role. The position involves handling delinquent accounts, offering solutions, and meeting performance targets in a fast-paced environment.

The role requires fluency in Spanish and English, strong communication, and the ability to work 8-hour shifts with some evening hours. Training and growth opportunities are available within a recognized ethical employer.