Remote Bilingual Spanish Banking & Credit Specialist

Bank of America; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

Bank of America is seeking a client support specialist to handle credit and short-term lending inquiries, helping clients achieve their financial goals. This role involves card servicing, proactive sales engagement, risk management, and ensuring a positive client experience.

Candidates must possess a High School Diploma and are required to be bilingual in Spanish. The position offers flexible shifts and requires a commitment to teamwork and client engagement.

Qualifications

• Passion and commitment to improve clients’ financial lives.
• Ability to engage with clients, understand needs, and share options.
• Self-motivated with excellent organizational skills.

Responsibilities

• Work with clients to uncover credit and short-term lending needs.
• Respond to inquiries and create customized solutions.
• Sell and fulfill banking products.

Skills

Attention to detail

Client experience branding

Customer and client focus

Interpret relevant laws, rules, and regulations

Adaptability

Client solutions advisory

Issue management

Problem solving

Active listening

Referral identification

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a client support specialist to handle credit and short-term lending inquiries, helping clients achieve their financial goals. This role involves card servicing, proactive sales engagement, risk management, and ensuring a positive client experience.

Candidates must possess a High School Diploma and are required to be bilingual in Spanish. The position offers flexible shifts and requires a commitment to teamwork and client engagement.