Remote Bilingual Quality Analyst — Spanish/English

Shell Lubricants Hub Hamburg; Saint Cloud (MN); Remote; USD 55,000 - 66,000; Full time

Job summary

Maximus is looking for a Bilingual Quality Analyst for a remote position in Saint Cloud, Minnesota. The successful candidate will conduct quality evaluations and provide feedback to ensure adherence to standards.

Qualified applicants must be fluent in Spanish and English and possess a Bachelor’s degree with 3+ years of relevant experience. Strong analytical skills and organizational capabilities are essential. Compensation ranges from $55,000 to $66,000 annually.

Qualifications

• 3+ years of relevant professional experience.
• Strong written and verbal communication skills in both languages.
• Ability to analyze operational and quality data.

Responsibilities

• Conduct quality evaluations of staff performance.
• Monitor agent interactions and provide feedback.
• Participate in calibration sessions to ensure consistency.

Skills

Bilingual in Spanish and English

Strong analytical skills

Excellent communication skills

Organizational skills

Education

Bachelor’s degree in a relevant field

Tools

AI tools

Job description

Maximus is looking for a Bilingual Quality Analyst for a remote position in Saint Cloud, Minnesota. The successful candidate will conduct quality evaluations and provide feedback to ensure adherence to standards.

Qualified applicants must be fluent in Spanish and English and possess a Bachelor’s degree with 3+ years of relevant experience. Strong analytical skills and organizational capabilities are essential. Compensation ranges from $55,000 to $66,000 annually.