Remote Bilingual Patient Services Associate (FR/EN)

McKesson; United States; Remote; USD 36,000 - 60,000; Full time

Job summary

McKesson is seeking a fully remote Bilingual Patient Services Associate (French/English) to support Patient Support Programs across Canada. This entry-level role focuses on data accuracy, patient enrollment, and communications with patients and healthcare providers.

You will manage patient information and assist with program operations to ensure timely, compliant service delivery in a remote environment across Canada.

Qualifications

• Fluency in both French and English (written and verbal) is required.
• Strong data entry and computer skills (MS Office, CRM) are expected.
• Attention to detail and excellent communication skills are essential.

Responsibilities

• Enter and maintain accurate patient and program data in internal systems.
• Support patient enrollment, onboarding, and case updates.
• Manage inbound and outbound communications (phone, email, fax) in both English and French.
• Verify patient and healthcare provider information for completeness and accuracy.
• Respond to routine inquiries from patients, providers, and stakeholders.
• Track and document program activities, including safety and compliance records.
• Prioritize tasks and meet service-level timelines in a high-volume environment.
• Follow SOPs, privacy, and compliance requirements.

Skills

Bilingual French/English

Data entry accuracy

Communication skills

Education

High school diploma or equivalent

Job description

McKesson is seeking a fully remote Bilingual Patient Services Associate (French/English) to support Patient Support Programs across Canada. This entry-level role focuses on data accuracy, patient enrollment, and communications with patients and healthcare providers.

You will manage patient information and assist with program operations to ensure timely, compliant service delivery in a remote environment across Canada.