Remote Bilingual Patient Care Coordinator

Winning Assistants, Inc.; United States; Remote; USD 8,300 - 9,600; Full time

Benefits offered by this job

HIPAA training

Cybersecurity training

Performance-based incentives

Client-ready resources

Job summary

Winning Assistants is seeking a Bilingual Patient Care Coordinator (Spanish-English) for a remote, full-time role in the United States. The candidate will verify insurance, coordinate appointments, and handle patient inquiries while supporting both front-end and back-end admin tasks.

Fluency in English and Spanish (or French) and experience with EMR systems are highly valued. The role emphasizes HIPAA compliance, accuracy, and compassionate patient service in a growing healthcare practice.

Qualifications

• Experience in healthcare administration or related role.
• Experience with EMR systems and patient coordination.
• Fluent in English; bilingual in Spanish or French is a plus.

Responsibilities

• Verify patient insurance eligibility and benefits.
• Coordinate patient appointments and follow-ups.
• Answer inquiries via phone and message channels.
• Provide front-end and back-end administrative support.
• Maintain accurate patient records in the EMR.
• Support HIPAA compliance and confidentiality.

Skills

Bilingual English/Spanish

Healthcare administration

Phone etiquette

Attention to detail

Patient service

Education

Healthcare administration background

Tools

ICANotes EMR

Ooma phone system

Viber

Microsoft Office

Job description

Winning Assistants is seeking a Bilingual Patient Care Coordinator (Spanish-English) for a remote, full-time role in the United States. The candidate will verify insurance, coordinate appointments, and handle patient inquiries while supporting both front-end and back-end admin tasks.

Fluency in English and Spanish (or French) and experience with EMR systems are highly valued. The role emphasizes HIPAA compliance, accuracy, and compassionate patient service in a growing healthcare practice.