Remote Bilingual Patient Accounts Specialist

Florida Cancer Specialists & Research Institute; United States; Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Tuition reimbursement

401(k) match

Pet insurance

Legal insurance

Job summary

Florida Cancer Specialists & Research Institute is seeking a patient accounts representative to assist patients with self-pay balances and to manage AR tasks. The role includes reviewing balance details, posting payments and adjustments, and ensuring accurate EOB handling.

Ideal candidates have a year of AR experience and 6 months medical exposure, plus proficiency in Word and Excel. This is a remote Florida-based opportunity with comprehensive benefits and background screening requirements.

Qualifications

• High School Diploma or GED required.
• Six (6) months of medical experience preferred.
• One (1) year of customer service and accounts receivable experience.
• Experience with Word and Excel is required.

Responsibilities

• Provide assistance, support and direction to patients via incoming and outbound calls regarding self-pay balances due.
• Review assigned portion of patient accounts receivable to determine next steps based on SOPs.
• Post patient payments and adjustments as required based on SOPs.
• Knowledge of Explanation of Benefits (EOB) is desirable.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Education

High School Diploma or GED

Tools

Word

Excel

Job description

Florida Cancer Specialists & Research Institute is seeking a patient accounts representative to assist patients with self-pay balances and to manage AR tasks. The role includes reviewing balance details, posting payments and adjustments, and ensuring accurate EOB handling.

Ideal candidates have a year of AR experience and 6 months medical exposure, plus proficiency in Word and Excel. This is a remote Florida-based opportunity with comprehensive benefits and background screening requirements.