Remote Bilingual Medical Records Coordinator

TPIS; Caguas (PR); Hybrid; USD 17,000 - 19,000; Full time

Job summary

TPIS is seeking a Bilingual Medical Records Coordinator to join its team. This remote-friendly role supports concurrent intake, appeals intake, and other operations by gathering, entering, organizing, and validating healthcare information from hospitals and sources.

The candidate will handle medical records, clinical information, documents, images, and electronic systems to ensure accurate processing within required timeframes.

Qualifications

• At least one year of experience in medical records management, medical billing, or healthcare information.
• Bilingual proficiency in English and Spanish.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Demonstrated computer and typing skills.
• Experience using portals, websites, databases, and downloadable data files.

Responsibilities

• Enter demographic and clinical information into internal databases for concurrent and appeals intake cases.
• Access client clinical systems to retrieve information and enter case recommendations.
• Assist with document retrieval and troubleshooting information received through client or vendor systems.
• Prepare, enter, index, and perform quality-control reviews of documents related to retrospective appeals.
• Gather and process healthcare information received from hospitals through documents, image files, portals, and other channels.
• Verify that case information is accurate, complete, properly organized, and entered within established timeframes.
• Assist with telephone calls to provide case updates or recommendations to clients and payors.
• Maintain the confidentiality, integrity, accuracy, and organization of medical and case-related documentation.
• Communicate with concurrent and retrospective review teams, vendors, and application support teams as needed.
• Monitor daily workflow, respond to changing priorities, and manage multiple assignments efficiently.
• Perform other related duties as assigned.

Skills

Bilingual English/Spanish

Outlook

Excel

Word

Typing

HIPAA compliance

Attention to detail

Remote work

Tools

Portals

Clinical information systems

Job description

TPIS is seeking a Bilingual Medical Records Coordinator to join its team. This remote-friendly role supports concurrent intake, appeals intake, and other operations by gathering, entering, organizing, and validating healthcare information from hospitals and sources.

The candidate will handle medical records, clinical information, documents, images, and electronic systems to ensure accurate processing within required timeframes.