Remote Bilingual Medical Records Coordinator

TPIS; San Juan (PR); Hybrid; USD 18,000 - 19,000; Full time

Benefits offered by this job

Remote after onboarding

Job summary

TPIS is seeking a Bilingual Medical Records Coordinator to join our healthcare team. This remote-friendly role supports concurrent intake, appeals intake, and other operational services by gathering, entering, organizing, and validating healthcare information from hospitals and other sources.

The selected candidate will work with medical records, clinical information, documents, image files, and electronic systems to ensure information is processed accurately, completely, and within required

Qualifications

• At least one year of experience in medical records management or healthcare information.
• Bilingual proficiency in English and Spanish.
• Knowledge of office procedures, telephone communications, recordkeeping, and administrative processes.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Experience using portals, websites, databases, and downloadable data files.
• Knowledge of health insurance appeal processes and HIPAA compliance.
• Strong attention to detail, organization, accuracy, and time-management skills.
• Ability to adapt to changing priorities and work independently in a remote environment.

Responsibilities

• Enter demographic and clinical information into internal databases for concurrent and appeals intake cases.
• Access client clinical systems to retrieve information and enter case recommendations.
• Assist with document retrieval and troubleshooting information received through client or vendor systems.
• Prepare, enter, index, and perform quality-control reviews of documents related to retrospective appeals.
• Gather and process healthcare information received from hospitals through documents, image files, portals, and other channels.
• Verify that case information is accurate, complete, properly organized, and entered within established timeframes.
• Assist with telephone calls to provide case updates or recommendations to clients and payors.
• Maintain the confidentiality, integrity, accuracy, and organization of medical and case-related documentation.
• Communicate with concurrent and retrospective review teams, vendors, and application support teams as needed.
• Monitor daily workflow, respond to changing priorities, and manage multiple assignments efficiently.
• Perform other related duties as assigned.

Skills

Bilingual proficiency English/Spanish

Attention to detail

Organizational skills

Time management

Tools

Microsoft Outlook

Excel

Word

Portals / databases

Job description

TPIS is seeking a Bilingual Medical Records Coordinator to join our healthcare team. This remote-friendly role supports concurrent intake, appeals intake, and other operational services by gathering, entering, organizing, and validating healthcare information from hospitals and other sources.

The selected candidate will work with medical records, clinical information, documents, image files, and electronic systems to ensure information is processed accurately, completely, and within required