Remote Bilingual Logistics Coordinator to Account Manager

Emerge; New Jersey; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Fully remote role

Career development toward Account Mgr

Competitive base salary

Job summary

Huzzle is hiring a Bilingual Logistics Coordinator (English & Spanish) to join a growing US freight brokerage and develop into a Full-Cycle Account Manager. You'll start with shipment coordination, carrier communications, and operations, then progress to freight quoting, carrier sourcing, rate negotiation, and customer account management.

This is a fully remote role, with potential advancement to Account Manager within 3–6 months.

Qualifications

• 1–2 years of experience in freight brokerage, logistics coordination, dispatching, carrier sales, or transportation operations.
• Experience with US freight carriers and transportation networks.
• Familiarity with DAT, Truckstop, or similar freight load boards.
• Experience using TMS, particularly Tai Software.
• Familiarity with 3CX or similar business phone systems.
• Knowledge of Dry Van, Reefer, Flatbed, Produce, Oversize, or specialized freight transportation.

Responsibilities

• Track shipments and provide timely pickup, transit, and delivery updates.
• Vet carriers and coordinate with drivers to ensure smooth shipment execution.
• Maintain accurate TMS records, shipment documents, and PODs.
• Proactively resolve delays, carrier issues, and delivery exceptions.
• Manage customer communications and support weekend operations.
• Prepare competitive freight quotes and research market rates using DAT and Truckstop.
• Source qualified US carriers and negotiate competitive rates.
• Manage load coverage, carrier changes, and freight pricing.
• Develop knowledge of profit margins and specialized freight types.
• Manage existing customer accounts from quoting through final delivery as responsibilities expand.
• Build strong customer and carrier relationships.
• Grow shipment volume, maintain account records, and drive customer retention.

Skills

Bilingual EN/ES

Verbal communication

Organizational skills

Multitasking

Proactive problem solving

Independent working

Customer relationship

Tools

TMS Tai Software

DAT

Truckstop

3CX phone system

Job description

Huzzle is hiring a Bilingual Logistics Coordinator (English & Spanish) to join a growing US freight brokerage and develop into a Full-Cycle Account Manager. You'll start with shipment coordination, carrier communications, and operations, then progress to freight quoting, carrier sourcing, rate negotiation, and customer account management.

This is a fully remote role, with potential advancement to Account Manager within 3–6 months.