Remote Bilingual Insurance Sales & Service Associate

Lorena Villa - State Farm Agent; San Antonio (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Competitive salary

Dental insurance

Job summary

Lorena Villa State Farm Agency in San Antonio, Texas, seeks a motivated bilingual Sales and Service Team Member for a full-time role. You will work with customers in English and Spanish to protect their families and assets, across multiple channels, including in person and online.

You will build relationships, provide quotes, and support policy changes while delivering a welcoming, professional experience. Licensing support and growth opportunities are available.

Qualifications

• Fluent in English and Spanish for speaking, reading, and writing.
• Strong customer service and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced agency environment.

Responsibilities

• Build lasting relationships with customers in English and Spanish.
• Learn customer needs and recommend insurance and financial products.
• Sell and service auto, homeowners, renters, life, health, business, pet, and personal articles insurance.
• Provide quotes, explain coverage, and follow up with customers.
• Identify opportunities to strengthen customer relationships with additional products.
• Deliver a welcoming, professional experience by phone, in person, and through digital communication.
• Support policy changes, renewals, retention, and ongoing service needs.

Skills

Fluent English and Spanish

Customer service oriented

Communication skills

Multitasking

Tools

CRM systems

Office software

Job description

Lorena Villa State Farm Agency in San Antonio, Texas, seeks a motivated bilingual Sales and Service Team Member for a full-time role. You will work with customers in English and Spanish to protect their families and assets, across multiple channels, including in person and online.

You will build relationships, provide quotes, and support policy changes while delivering a welcoming, professional experience. Licensing support and growth opportunities are available.