Customer Service Manager - State Farm Agent Team Member

Myagentvilla; San Antonio (TX); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

$500 hiring bonus for starting with 50 prospects

Unlimited snack and coffee bar

Bonus based on performance

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Myagentvilla is seeking a Customer Service Manager to join their State Farm Agent Team in San Antonio, TX. This full-time role involves developing customer relationships, conducting policy reviews, and managing complex customer issues. The ideal candidate will have experience in insurance sales, strong leadership skills, and a proven record in meeting targets. Compensation ranges from $45,000 to $50,000 annually, with a substantial benefits package including health, dental, and vision insurance.

Qualifications

• Experience in insurance sales or account management preferred.
• Proven track record of meeting service and sales targets.
• Willingness to engage in new sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention.
• Conduct policy reviews with existing customers.
• Oversee the resolution of complex customer issues.

Skills

Insurance sales experience

Leadership skills

Bilingual Spanish

Interpersonal skills

Job description

Customer Service Manager - State Farm Agent Team Member

Full Time, San Antonio, TX

Replies within 24 hours

Benefits

• $500 hiring bonus for starting with 50 prospects to quote
• Unlimited snack and coffee bar
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About Our Agency

With 20 years of experience with State Farm, our agency proudly operates from three prime locations in San Antonio—La Cantera, SeaWorld, and Medical Center. Recognized as part of the top 1% of Insurance and Financial Services Agents worldwide, we are dedicated to delivering an unparalleled customer experience.

Our team thrives in a competitive yet professional environment where teamwork and collaboration are at the heart of everything we do. We invest in our team’s success by providing comprehensive training and licensing support, ensuring everyone has the tools to excel.

We offer a competitive benefits package that includes PTO, health insurance, dental and vision insurance, and a compensation structure with both base pay and bonus opportunities. Our agency is the perfect place for individuals who are career‑focused, goal‑driven, and eager to grow in the insurance and financial services industry.

Role Description

As a Customer Service Manager – State Farm Agent Team Member for Lorena Villa – State Farm Agent, you are vital to our daily business operations and our customers’ success. You grow our agency through meaningful customer relations and by acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews with existing customers and provide recommendations based on findings.
• Identify financial services opportunities for the agent, including retirement planning, college planning, and other long‑term financial planning opportunities.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to prospects and current customers.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting service and sales targets.
• Willingness to engage in new sales conversations and cross‑sell conversations.
• Bilingual Spanish preferred.

Compensation: $45,000.00 – $50,000.00 per year