Remote Bilingual Healthcare Support Specialist

Saludos; Indianapolis (IN); Remote; USD 21,000 - 34,000; Full time

Benefits offered by this job

$15/Hour

Overtime

Day-1 Benefits

Pay Advances

Health Insurance

Pet Insurance

Virtual Training

Remote Environment

Professional Development

Job summary

Continuum Global Solutions is hiring a Bilingual Healthcare Customer Care Representative (Remote 100% in Indiana). You will handle inbound calls from Spanish-speaking members, answer questions about health insurance, copays, plan and claim information, and document calls in English.

The role requires you to be fluent in Spanish and English, have at least 1 year of customer service experience, a high school diploma, a quiet home workspace, and reliable high-speed internet.

Qualifications

• Must be fluent in Spanish and English.
• 1+ year of customer service experience.
• High School Diploma or GED.

Responsibilities

• Speak to members about co-pays, plan information, claims and general benefits.
• Place calls for referrals when needed and explain costs and coverage.
• Speak to customers in Spanish and document the call in English.
• Navigate multiple computer applications with speed and accuracy.

Skills

Bilingual (Spanish/English)

Customer service

Education

High School Diploma or GED

Job description

Continuum Global Solutions is hiring a Bilingual Healthcare Customer Care Representative (Remote 100% in Indiana). You will handle inbound calls from Spanish-speaking members, answer questions about health insurance, copays, plan and claim information, and document calls in English.

The role requires you to be fluent in Spanish and English, have at least 1 year of customer service experience, a high school diploma, a quiet home workspace, and reliable high-speed internet.