Remote Bilingual Healthcare CSR - Tagalog/English

teletech; Austin (TX); Remote; USD 29,000 - 32,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Tagalog-English bilingual Healthcare Customer Service Representative working remotely from your home in California. You’ll support consumers with healthcare benefit questions, delivering empathetic and accurate information, and helping them navigate options.

You’ll answer calls, research across systems, maintain high-quality interactions, follow a set schedule, and report to a Team Lead. TTEC offers career development and inclusive culture.

Qualifications

• 6 months of customer service experience required.
• Bilingual in English and Tagalog.
• High school diploma or equivalent.
• Comfort with Windows-based computer systems.
• Secure, high-speed home internet connection.

Responsibilities

• Answer incoming calls from customers.
• Engage with customers to understand their needs.
• Research across multiple systems to resolve questions.
• Provide clear information to help navigate healthcare options.

Skills

Bilingual in English and Tagalog

Customer service experience

Education

High school diploma or equivalent

Tools

Windows-based applications

Job description

TTEC is seeking a Tagalog-English bilingual Healthcare Customer Service Representative working remotely from your home in California. You’ll support consumers with healthcare benefit questions, delivering empathetic and accurate information, and helping them navigate options.

You’ll answer calls, research across systems, maintain high-quality interactions, follow a set schedule, and report to a Team Lead. TTEC offers career development and inclusive culture.