Remote Bilingual Customer Support Specialist (Spanish)

Healthmark Group; United States; Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Remote opportunities

Paid time off

Volunteer day

Job summary

HealthMark Group is hiring for a remote US-based role focused on disability and FMLA paperwork support. You will engage with clients, patients, and requestors to provide status updates, detailed information, and timely responses.

The position emphasizes accuracy, empathy, and proactive communication while handling high volumes and meeting daily goals. The role requires strong written and verbal communication, 50 WPM typing, and proficiency with Microsoft Office.

Qualifications

• Excellent communication, analytical and problem-solving skills.

Responsibilities

• Assist clients, patients, and requestors with the status of requests for disability and FMLA paperwork.

Skills

Communication skills

Call center experience

Bilingual English/Spanish

Time management

Typing speed 50 WPM

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

HealthMark Group is hiring for a remote US-based role focused on disability and FMLA paperwork support. You will engage with clients, patients, and requestors to provide status updates, detailed information, and timely responses.

The position emphasizes accuracy, empathy, and proactive communication while handling high volumes and meeting daily goals. The role requires strong written and verbal communication, 50 WPM typing, and proficiency with Microsoft Office.