Remote Bilingual Customer Care Specialist (Spanish/English)

Maximus; Houston (TX); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Training completion pay increase

Professional development opportunities

Wellness program and resources

Employee perks and discounts

Tuition reimbursement

401K retirement savings with company-m

Paid time off and disability coverage

Retirement planning and 401K matching

Comprehensive insurance coverage

Competitive quarterly bonuses

Job summary

Maximus is seeking a Bilingual Customer Service Specialist to support the Health Texas project, handling customer care and benefit enrollment via telephone, IVR and web portals. Training is paid and comprehensive, with a $1/hour raise after successful completion.

The role requires fluency in Spanish and English, residency in Texas within 70 miles of Houston, and offers full-time hours with hybrid or fully remote work arrangements.

Qualifications

• Bilingual fluency in Spanish and English.
• Residency in Texas within 70 miles of the Houston Metro area.

Responsibilities

• Provide customer care and benefit enrollment services via telephone, IVR and web-based portals.

Skills

Bilingual

Customer service

Spanish/English

Job description

Maximus is seeking a Bilingual Customer Service Specialist to support the Health Texas project, handling customer care and benefit enrollment via telephone, IVR and web portals. Training is paid and comprehensive, with a $1/hour raise after successful completion.

The role requires fluency in Spanish and English, residency in Texas within 70 miles of Houston, and offers full-time hours with hybrid or fully remote work arrangements.