Remote Bilingual Credit Counselor — English/Spanish

Consumercredit; Arizona; Remote; USD 28,929 - 31,684; Full time

Benefits offered by this job

Work from home

Professional development opportunities

Job summary

A financial counseling organization is seeking a Bi-Lingual Credit Counselor to provide essential financial guidance to clients in both English and Spanish. You will conduct counseling sessions, analyze budgets, and help clients create actionable financial plans. This remote position requires previous customer service experience and strong communication skills. The role is integral to helping clients navigate financial challenges and achieve stability. Join us to make a meaningful impact in people's lives.

Qualifications

• Minimum of one year customer service experience, preferably in a call center.
• Must obtain NFCC Credit Counselor Certification within six months.
• Ability to work independently in a remote environment.

Responsibilities

• Assist clients in creating personalized financial plans.
• Conduct structured financial counseling sessions.
• Review budgets and credit reports with clients.

Skills

Bilingual (English/Spanish)

Strong call control

Time management

Empathy

Attention to detail

Education

High School Diploma or equivalent

Tools

Basic computer knowledge

Job description

A financial counseling organization is seeking a Bi-Lingual Credit Counselor to provide essential financial guidance to clients in both English and Spanish. You will conduct counseling sessions, analyze budgets, and help clients create actionable financial plans. This remote position requires previous customer service experience and strong communication skills. The role is integral to helping clients navigate financial challenges and achieve stability. Join us to make a meaningful impact in people's lives.