Remote Bilingual Clinical Educator (Spanish/English)

Inizio Engage; Northern (KY); Hybrid; USD 35,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with company match

PAID time off

Disability and life insurance

Paid holidays

Career growth opportunities

Job summary

Inizio Engage is seeking a patient-education specialist to provide telephonic, non-promotional education on disease states to identified patients. You will ensure privacy, follow client materials, and document interactions in the CRM with accuracy, while upholding training standards.

Role emphasizes bilingual communication, attention to detail, and collaboration with a global team. For US-based candidates, compensation reflects industry norms and benefits.

Qualifications

• Current U.S. healthcare professional license (RN, RT).
• Fluent in Spanish and English.
• Associate degree/Bachelor’s/BSN or equivalent work-related experience.
• Preferred minimum of 2 years in respiratory disease state or related field.
• Motivated self-starter with ongoing knowledge updates.

Responsibilities

• Provide inbound or outbound non-promotional disease-state education and/or support.
• Deliver therapy education and support.
• Enter demographic data into the designated CRM system for enrollment and documentation.
• Maintain quality and customer service per program guidelines.
• Use only approved materials provided by Inizio or client.
• Attend trainings and complete competency assessments.
• Complete required administrative tasks by deadlines.
• Attend local/national program meetings as required.
• Adhere to all policies and training requirements.
• Safeguard patient privacy and HIPAA compliance during remote work.

Skills

Healthcare license

Bilingual EN/ES

Call Center tech

Communication skills

Interpersonal skills

Multitasking

MS Office

CRM familiarity

Education

Associate degree / BSN or equivalent

Tools

CRM software

Microsoft Office

Job description

Inizio Engage is seeking a patient-education specialist to provide telephonic, non-promotional education on disease states to identified patients. You will ensure privacy, follow client materials, and document interactions in the CRM with accuracy, while upholding training standards.

Role emphasizes bilingual communication, attention to detail, and collaboration with a global team. For US-based candidates, compensation reflects industry norms and benefits.