Remote Bilingual Care Coordinator (Spanish)

Tuesday Health; United States; Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote work

Medical, dental, vision, and life保险

Paid time off and holidays

401(K) match

Job summary

Tuesday Health is seeking a Care Coordinator (CST) who is bilingual in Spanish to support cross-functional teams and coordinate patient care remotely within the CST time zone. You will facilitate conversations between care navigators, health plan managers, and providers to ensure seamless, compassionate patient experiences.

The role emphasizes scheduling, reminder calls, documentation, and collaboration with health plan clinicians, with a strong focus on empathy and patient-centered care at

Qualifications

• Spanish bilingual required.
• High School Diploma / GED (or higher).
• Experience resolving escalated customer service issues.
• Knowledge of Microsoft Office products – Word, Outlook, PowerPoint, and advanced Excel use including basic formulas.
• Phone/Fax system experience.
• EMR experience.
• Associates degree or higher preferred.
• Typing speed of 40+ WPM preferred.
• Experience as a Medical Assistant, CNA, Pharmacy Tech, or other clinical/administrative role in health care setting preferred.

Responsibilities

• Support scheduling for Complex Care Navigators.
• Make patient reminder calls.
• Facilitate collaboration with health plan care managers.
• Ensure proper documentation of all patient contacts.
• Support outreach and navigation teams with operational and non-clinical tasks.
• Answer patient calls and transfer escalated issues to appropriate resources.
• Identify and request necessary patient documentation from patients and community providers.
• Other duties may be assigned.

Skills

Bilingual in Spanish

Customer service

Interpersonal skills

Oral communication

Dependability

Initiative

Education

High School Diploma / GED

Associates degree or higher

Tools

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Microsoft Excel

EMR system

Phone/Fax system

Job description

Tuesday Health is seeking a Care Coordinator (CST) who is bilingual in Spanish to support cross-functional teams and coordinate patient care remotely within the CST time zone. You will facilitate conversations between care navigators, health plan managers, and providers to ensure seamless, compassionate patient experiences.

The role emphasizes scheduling, reminder calls, documentation, and collaboration with health plan clinicians, with a strong focus on empathy and patient-centered care at