Bilingual Spanish Care Coordinator (Fully Remote)

Alignment Health; United States; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Growth opportunities

Mission-driven team

Job summary

Alignment Health is a fast-growing healthcare company focused on serving seniors and the chronically ill. This high-volume, phone-based role supports transitions-of-care after hospital and skilled nursing facility discharges, coordinating follow-up care and identifying needs.

The ideal candidate has at least one year of healthcare experience, completed an accredited Medical Assistant program, and is fluent in English and Spanish.

Qualifications

• Minimum 1 year healthcare experience and completion of an accredited Medical Assistant program.
• Bilingual English/Spanish required.
• Proficient with Microsoft Outlook, Excel, and Word.

Responsibilities

• Conduct high-volume outbound calls to members and complete time-sensitive outreach protocols.
• Engage members to schedule appointments, arrange referrals, authorizations, DME, medication refills, and document outcomes.
• Work as a team with clinical and care management staff and escalate clinical concerns appropriately.

Skills

Phone outreach

Bilingual English/Spanish

Time management

Team collaboration

Education

Medical Assistant program

Tools

Outlook

Excel

Word

Job description

• This is a high-volume, phone-based position supporting transitions-of-care for members after hospital and skilled nursing facility discharges.
• You will conduct outbound telephonic outreach, schedule follow-up care, and coordinate identified needs.

Responsibilities:

• Conduct high-volume outbound calls to members and complete time-sensitive outreach protocols.
• Engage members to schedule appointments, arrange referrals, authorizations, DME, medication refills, and document outcomes.
• Work as a team with clinical and care management staff and escalate clinical concerns appropriately.

Requirements:

• Minimum 1 year healthcare experience and completion of an accredited Medical Assistant program.
• Bilingual English/Spanish required and proficiency with Microsoft Outlook, Excel, and Word.
• Able to spend most of the workday on the phone and follow a Pacific Time schedule.

Culture:

• Join a fast-growing company committed to serving seniors and transforming lives.
• Opportunity for growth and innovation in a mission-focused team.

Alignment Health

Alignment Health is an innovative healthcare company focused on serving seniors and the chronically ill. They are a fast-growing, mission-driven team of passionate and caring people united to transform the lives of seniors.