Remote Benefits System Integration Analyst

RTX; United States; Remote; USD 87,000 - 165,000; Full time

Benefits offered by this job

Parental leave

Flexible work schedules

Educational assistance

Child/adult backup care

Annual incentive programs

Job summary

RTX Enterprise Services is seeking a Benefits Integration Systems Analyst to provide production support for core benefits data and system integrations. You will resolve ServiceNow cases, perform data corrections, and ensure accurate processing across benefits, leave, SSN, and pension workflows.

You will collaborate with HR, Payroll, Benefits, and technical teams to troubleshoot issues, maintain data integrity, and document recurring problems for process improvements.

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience.
• Experience with Agile and Waterfall methodologies
• Experience supporting HR, payroll, or benefits systems.
• Strong analytical and problem‑solving skills with a high attention to detail and ability to manage sensitive data.
• Familiarity with ServiceNow or similar tools.

Responsibilities

• Manage day‑to‑day production support for Benefits Integration Systems.
• Resolve ServiceNow tickets related to benefits processing and data integrity.
• Complete leave, SSN, and pension data corrections in accordance with policies and compliance standards.
• Collaborate with HR, Payroll, Benefits, and technical teams to troubleshoot issues and maintain accurate system data.
• Document recurring issues and support continuous process improvements.

Skills

Strong analytical skills

Problem solving

Attention to detail

ServiceNow

Agile methodologies

Waterfall methodologies

Education

University Degree or equivalent experience

Advanced Degree in related field

Tools

ServiceNow

Job description

RTX Enterprise Services is seeking a Benefits Integration Systems Analyst to provide production support for core benefits data and system integrations. You will resolve ServiceNow cases, perform data corrections, and ensure accurate processing across benefits, leave, SSN, and pension workflows.

You will collaborate with HR, Payroll, Benefits, and technical teams to troubleshoot issues, maintain data integrity, and document recurring problems for process improvements.