Benefits Integration Systems Analyst

Pratt & Whitney; United States; Remote; USD 87,000 - 165,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement plan

Paid time off

Job summary

RTX, a leader in aerospace and defense, seeks a Benefits Integration Systems Analyst to provide production support for core benefits data and system integrations from a remote setting. You will resolve ServiceNow cases and perform data corrections across benefits, leave, SSN, and pension workflows.

You will collaborate with HR, Payroll, Benefits, and technical teams to troubleshoot issues, document recurring problems, and drive process improvements while ensuring compliance and data integrity.

Qualifications

• University degree or equivalent experience required; advanced degree preferred.
• Experience with Agile and Waterfall methodologies.
• Experience supporting HR, payroll, or benefits systems.
• Strong analytical and problem-solving skills with attention to detail.
• Familiarity with ServiceNow or similar tools.

Responsibilities

• Manage day-to-day production support for Benefits Integration Systems.
• Resolve ServiceNow tickets related to benefits processing and data integrity.
• Complete leave, SSN, and pension data corrections in accordance with policies and compliance standards.
• Collaborate with HR, Payroll, Benefits, and technical teams to troubleshoot issues and maintain accurate system data.
• Document recurring issues and support continuous process improvements.

Skills

Agile methodologies

Waterfall methodologies

HR/payroll/benefits systems

Analytical skills

Data handling

Education

University Degree or equivalent experience

Advanced Degree in related field

Tools

ServiceNow

Job description

Date Posted: 2026-10-02

Country: United States of America

Location: US-TX-REMOTE

Position Role Type: Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements: Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team:

The Benefits Integration Systems Analyst provides production support for core benefits data and system integrations. This role focuses on resolving ServiceNow cases, performing data corrections, and ensuring accurate processing across benefits, leave, SSN, and pension workflows.

What You Will Do

• Manage day‑to‑day production support for Benefits Integration Systems.
• Resolve ServiceNow tickets related to benefits processing and data integrity.
• Complete leave, SSN, and pension data corrections in accordance with policies and compliance standards.
• Collaborate with HR, Payroll, Benefits, and technical teams to troubleshoot issues and maintain accurate system data.
• Document recurring issues and support continuous process improvements.

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience. Equivalent experience will be considered in lieu of education.
• Experience with Agile and Waterfall methodologies
• Experience supporting HR, payroll, or benefits systems.
• Strong analytical and problem‑solving skills with a high attention to detail and ability to manage sensitive data.
• Familiarity with ServiceNow or similar tools.
• Qualifications We Prefer

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.