Remote Benefits Data & Systems Analyst

Pratt & Whitney; United States; Remote; USD 87,000 - 165,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement plan

Paid time off

Job summary

RTX, a leader in aerospace and defense, seeks a Benefits Integration Systems Analyst to provide production support for core benefits data and system integrations from a remote setting. You will resolve ServiceNow cases and perform data corrections across benefits, leave, SSN, and pension workflows.

You will collaborate with HR, Payroll, Benefits, and technical teams to troubleshoot issues, document recurring problems, and drive process improvements while ensuring compliance and data integrity.

Qualifications

• University degree or equivalent experience required; advanced degree preferred.
• Experience with Agile and Waterfall methodologies.
• Experience supporting HR, payroll, or benefits systems.
• Strong analytical and problem-solving skills with attention to detail.
• Familiarity with ServiceNow or similar tools.

Responsibilities

• Manage day-to-day production support for Benefits Integration Systems.
• Resolve ServiceNow tickets related to benefits processing and data integrity.
• Complete leave, SSN, and pension data corrections in accordance with policies and compliance standards.
• Collaborate with HR, Payroll, Benefits, and technical teams to troubleshoot issues and maintain accurate system data.
• Document recurring issues and support continuous process improvements.

Skills

Agile methodologies

Waterfall methodologies

HR/payroll/benefits systems

Analytical skills

Data handling

Education

University Degree or equivalent experience

Advanced Degree in related field

Tools

ServiceNow

Job description

RTX, a leader in aerospace and defense, seeks a Benefits Integration Systems Analyst to provide production support for core benefits data and system integrations from a remote setting. You will resolve ServiceNow cases and perform data corrections across benefits, leave, SSN, and pension workflows.

You will collaborate with HR, Payroll, Benefits, and technical teams to troubleshoot issues, document recurring problems, and drive process improvements while ensuring compliance and data integrity.