Remote Benefits Support Associate (Entry Level)

spadepartners; United States; Remote; USD 33,000 - 46,000; Full time

Benefits offered by this job

100% remote work environment

Flexible scheduling

Comprehensive training and ongoingMent

Weekly compensation

Performance-based bonuses

Job summary

spadepartners is seeking motivated individuals for a remote customer support role focused on helping working families understand and access benefit programs. You will connect with members, schedule virtual appointments, conduct consultations, and guide applicants through digital forms from home.

The position offers a 100% remote work environment, flexible scheduling, comprehensive training, weekly pay, and opportunities for professional growth and advancement.

Qualifications

• Strong verbal and written communication skills.
• Friendly, professional, and service-oriented approach.
• Good listening and interpersonal abilities.
• Strong organization and time-management skills.
• Comfortable using basic digital tools, video conferencing, and online applications.
• Ability to work independently in a remote environment.
• Customer service or sales experience is an asset, but not required.
• Must meet applicable work authorization and background requirements.

Responsibilities

• Connect with members through inbound and outbound communication
• Schedule virtual appointments with individuals who have requested benefit information
• Conduct virtual consultations and learn about each member's needs
• Clearly explain available benefit programs and coverage options
• Answer questions and provide helpful, professional guidance
• Assist members with digital applications and required documentation
• Maintain accurate and organized client records
• Complete follow-ups and ensure information is properly documented

Skills

Verbal communication

Written communication

Customer service

Time management

Remote work independence

Digital literacy

Tools

Video conferencing

Online applications

CRM software

Job description

spadepartners is seeking motivated individuals for a remote customer support role focused on helping working families understand and access benefit programs. You will connect with members, schedule virtual appointments, conduct consultations, and guide applicants through digital forms from home.

The position offers a 100% remote work environment, flexible scheduling, comprehensive training, weekly pay, and opportunities for professional growth and advancement.